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Terms and Privacy

We are aware that you trust us. Therefore, we consider it our responsibility to protect your privacy. On this page, we will inform you about the data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you will understand exactly how we operate.

This privacy policy applies to the services of WET BVBA ("WET"). You should be aware that WET is not responsible for the privacy policies of other sites and sources. By using this website, you indicate your acceptance of the privacy policy.

WET respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

WET is the data controller for processing your personal data.


These terms apply to every website, application, service, or tool of WET (collectively, the 'services') to which these terms and this privacy policy are referred, regardless of how you access or use them, including via mobile devices.

Use of Our Services

When you sign up for one of our services or products, we ask you to provide personal information.

Through this website, for example, data may be collected through a request or order form. You may be asked to fill in your name (first name, last name), email address, phone number, street, number, postal code, and municipality.

We use your data as a responsible party to:

  • Deliver and improve our services and products to you.

  • Provide you with a personalized experience.

  • Contact you about our services and products.

  • Offer you a non-binding custom price quote and/or schedule a site visit.

  • Provide our customer service.

  • Offer relevant advertising, promotions, and actions, and to detect or investigate any inappropriate activities.

The data is stored on secure servers, either our own or those of a third party.


We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent for such purposes.

Third Parties

Your information is not shared with third parties. In some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your data.

Security Measures

We protect your data using technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure, and alteration. In no event can we be held liable for any direct or indirect damages resulting from the incorrect or unlawful use of your personal data by a third party.


When you send us emails or other messages, we may retain those messages. Sometimes we may ask for your personal information relevant to the situation. This allows us to process your inquiries and respond to your requests. The data is stored on secure servers, either our own or those of a third party.

Communication from Third Parties

We collaborate with other parties (third parties) that are active online and/or offline in the construction and renovation sector or in the media (such as a newspaper). These third parties advertise their own products (e.g., through their own website or email channels) that may also be part of our range. If you provide your personal data to these third parties, for example, on an online request form, we may receive this data to contact you for a non-binding custom price quote, to offer a unique promotion, and/or to arrange a home visit. If you do not wish to receive communication from these third parties, you should contact them directly.


We keep your data for as long as necessary to provide our services or for other essential purposes, such as complying with our legal obligations, resolving disputes, and enforcing our terms.


You have the right to access your personal data that is being kept at any time. If your personal data is incorrect or incomplete, you have the right to request an update. You also have the right to request the limitation of our use of your personal data. If you do not wish to receive marketing communication from us, you can unsubscribe through the link in an email you have received or by contacting us via email or by mail (see contact details below).


We collect data for research to gain a better understanding of our customers so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers, either our own or those of a third party. We use this information to track how you use the website, to create reports on website activity, and to offer other services related to website activity and internet usage.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to reject all cookies or to indicate when a cookie is being sent. However, some features and services on our website and other websites may not function correctly if cookies are disabled in your browser.

Intellectual Property

We are the exclusive owner or beneficiary of all intellectual property rights associated with our website and the services offered. You undertake not to copy, edit, exploit, resell, or use in any way, shape, or form any of the elements that make up our website or a part thereof. These elements include the trademark, texts, software, databases, forms, trade names, product names, logos, graphic elements and illustrations, graphics, music, color combinations, slogans, layouts, and page layouts, and any other element eligible for protection on our website and our services.


We pay the utmost attention and care to the content of our website. However, this content is subject to change, can be removed at any time, and is provided without explicit or implicit warranties regarding its accuracy. We are not liable for direct or indirect damages resulting from the use of the content on our website, whether it proves to be correct or incorrect, nor for damages caused by the use or distribution of this content.


These terms and privacy statement are tailored to the use and possibilities on this site. Any adjustments and/or changes to this site may result in changes to these terms and privacy statement. Therefore, it is advisable to regularly consult these terms and privacy statement.

Questions and Feedback

We regularly check if we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us.

Dumolinaan 1/13

8500 Kortrijk

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